Support

Getting started

  1. Install DnD Anywhere and pin it to your toolbar if you like.
  2. Drag one or more files from your computer into any browser window.
  3. Drop zones appear on the page’s upload fields and upload buttons. Drop your files on one.

A confirmation appears in the bottom-right corner, such as “Added 2 files to Attachments”.

Troubleshooting

No drop zones appear.

The site shows its own drop area instead. That’s on purpose: when a site already supports drag and drop, DnD Anywhere stays out of the way. Hold Alt (Option on Mac) while dragging to use DnD Anywhere’s drop zones anyway. You can change the key in Options.

A zone says “Not accepted here”. The field only accepts certain file types (for example images only). You can turn off “Only accept file types the site asks for” in Options, but the site may still reject the file.

“This button didn’t take the drop.” Some upload buttons open a menu instead of a file picker, or only respond to real mouse clicks. Choose Click it for me to open the site’s normal picker.

“The site didn’t seem to react.” The file was put into the field, but the page showed no change. Some sites only react to real file picks. Use Open file picker to finish the normal way, and please report the site.

Report a site that doesn’t work

Click the toolbar button on that site, then Not working here? Report this site. It opens a GitHub issue form with only the site’s address (for example https://example.com) filled in. You can also open the form directly.

Helpful details: what kind of upload control it is, whether the normal file picker works, and the diagnostic report (toolbar button → Copy diagnostic report). It contains versions and upload-field counts, never page content or file names. Please don’t include private links or personal information: issues are public.

Questions and ideas

DnD Anywhere is a volunteer open-source project. There is no paid support, but every report is read.